Product Decision Support Department System
A product decision-support team documenting product decisions and methodologies and tracking their application and review.
The product’s institutional memory: every decision documented, shared, tracked in application, reviewed, and updated.
No credit card required — your project is set up with the full system in under a minute
This is the system board as you'll receive it: workflow columns and starter cards showing the first steps
How does work flow in this system?
Every consequential product decision — a direction change, adopting a principle, passing on a market — is born as a card in “Decision” the moment it is made in the meeting. It moves to “Documentation”, where it is written as a decision record: the context, the options considered, what we chose and why, who decided, and when. Then “Sharing”, reaching everyone it concerns in understandable form — a decision that never reached its executors was never really made. The card is tracked in “Adoption” to confirm teams actually work by it; then “Review” at a set date: is it still right, or have the facts overtaken it? Whatever needs changing enters “Update”, where a new decision is written pointing back to its predecessor.
The Forum is the official decision register: every decision is a documented topic that can be debated and objected to within a defined window before it is locked — so objections are heard once, in an orderly way, instead of silent resistance during execution. Approved methodologies and frameworks also live in the Forum, always current, so no team works from an outdated version of the way of working.
The methodology manager owns the system: turning meeting outputs into “Decision” cards, guarding documentation quality, and scheduling periodic reviews. Product managers write their own decisions in the approved format and answer objections in the Forum. Everyone affected by a decision finds it in “Sharing” and knows where to discuss it. The result: the question “when did we decide this, and why?” never goes without a documented answer.
Who does what?
The operational roles in this system and each role's responsibility in daily work — assign them to your team as-is or adapt them to your reality.
Methodology Manager
Turns meeting outputs into decision cards, audits documentation quality, schedules the periodic “Review”, and follows “Update”.
Product Managers
Write their decisions in the approved format, answer discussion in the Forum, and ensure the decision reaches its executors in “Sharing”.
Documentation Writer
Edits decision records in one clear, consistent language, and keeps the Forum archive organized and searchable.
What's prepared for you from day one?
System units
- Tasks — A kanban board with workflow columns and execution cards
- Forum — Documented discussions in organized sections — decisions and knowledge that never get lost
Forum sections (4)
- Decision RegisterApproved decisions documented with their context and reasons — the official reference in any later disagreement.
- Decisions Under DiscussionProposed decisions in a defined objection window before being locked — debate happens here, not in hallways.
- Methodologies & FrameworksApproved ways of working, always current: how we prioritize, how we write requirements, how we decide.
- Decision ReviewsOutcomes of periodic reviews: which decisions held, which were updated, and why.
«Working Rules for This System» — Pinned in the forum
1) Every consequential decision is logged as a card the day it is made — a meeting without a card is a meeting that never happened. 2) The decision record states the rejected alternatives and the reasons for rejecting them, not the decision alone. 3) Objections to a decision happen in its Forum topic during the discussion window — afterwards, everyone commits. 4) Every decision has a set “Review” date when it is locked. 5) Updating a decision happens through a new decision pointing to the previous one — no silent edits to the archive.
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