Quality Assurance (QA) Department System
A QA team testing product releases before they ship and ensuring they are free of critical defects.
The quality gate before every launch: a test plan, execution, bug reports, fix verification, and a clear report.
No credit card required — your project is set up with the full system in under a minute
This is the system board as you'll receive it: workflow columns and starter cards showing the first steps
How does work flow in this system?
Before every release, a “Plan” card is built defining the test scope: new features, the highest-risk areas, and the devices and browsers covered. When the release candidate is ready it moves to “Execution”, where testers walk the scenarios and record each case’s result. Every defect found spawns a “Bug Report” card with reproduction steps, expected and actual results, and a severity rating — a developer takes it and fixes it. A fixed report returns to “Verification”, where a tester other than its author confirms the fix broke nothing else. When critical reports hit zero, the parent card moves to “Launch” with a formal recommendation, and the numbers roll into “Report”: how many cases ran, how many defects were found, and which areas they cluster in.
Chat is the war room during testing: a critical release-blocking bug is announced there instantly, and a “intended behavior or bug?” question is settled with the developer in a minute instead of a rejected card. But the rule is strict: whatever is decided in Chat is recorded on the bug card itself — the board is the record, not memory.
The QA lead writes the “Plan”, distributes execution, and owns the launch-recommendation decision — they are the one who stops a release if critical bugs remain. Testers execute and write reports to a unified standard; developers pick up reports, fix, and return them to “Verification”. The system’s principle: a tester never verifies a fix to a bug they filed themselves, and launch is a decision documented with numbers, not a general feeling that things look fine.
Who does what?
The operational roles in this system and each role's responsibility in daily work — assign them to your team as-is or adapt them to your reality.
QA Lead
Writes the test plan and distributes scopes, reviews critical bug reports, and signs the “Launch” recommendation — or stops it — with numbers.
Test Engineers
Execute the plan’s scenarios, write reports with clear steps and classified severity, and verify colleagues’ fixes in “Verification”.
Developers
Pick up “Bug Report” cards and fix the defects, returning them to “Verification” with a description of what changed and what must be retested.
What's prepared for you from day one?
System units
- Tasks — A kanban board with workflow columns and execution cards
- Chat — The team's fast daily coordination channel
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